Privacy Policy

1. Who we are

METEC manufactures aluminium castings, moulds and machined parts. Our address is Plot 145, Industrial Zone A6, South Gomrokia, 10th of Ramadan City 44466, Egypt. For any question about privacy, write to info@metec-egypt.com.

2. What we collect

• Contact form: your name, your company, your email address and the message you write.
• Direct contact: the details you give us when you email us, call us or message us on WhatsApp.
• Technical files: drawings, 3D models, photos and samples you send so that we can quote or make your part.
• Technical data: our hosting provider records standard server information such as IP address, browser type and the time of the visit.

Advertising measurement: this website loads the Google tag for our Google Ads account. When you arrive from one of our Google ads, it uses cookies and similar identifiers to record that the visit, and any request you then send us, came from that ad. Google processes this data under its own privacy policy and may use it for its advertising services.

For visitors in the European Economic Area, the United Kingdom and Switzerland these advertising and analytics cookies are switched off. You can also block them in your browser settings at any time.

3. How we use it

• To reply to your enquiry and prepare quotations.
• To carry out your orders and support you after delivery.
• To keep the business and accounting records the law requires.
• To keep the website secure and working.

We do not sell personal data, and we do not use it to make automated decisions about you.

4. Drawings and technical files

We use the drawings, models and samples you send only to assess your enquiry, prepare a quotation and carry out your order. We share them only with the staff and subcontractors who need them for that work.

5. Who we share it with

• Service providers that run this website and our communications: our hosting provider (Vercel), our form-delivery service (FormSubmit) and our email provider.
• Google (Google Ads), for measuring the results of our advertising as described in section 2.
• Subcontractors and suppliers, where this is needed to carry out your order.
• Public authorities, where the law requires it.

Some of these providers process data outside Egypt.

6. How long we keep it

We keep enquiry and order records for as long as we need them to deal with your request, to manage our business relationship with you and to meet legal and accounting requirements. After that we delete them or make them anonymous.

7. Security

The website uses encrypted (HTTPS) connections, and access to enquiries is limited to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on the law that applies to you, including Egypt's Personal Data Protection Law No. 151 of 2020, you may have the right to ask what personal data we hold about you, to have it corrected or deleted, and to object to or limit how we use it.

To make a request, write to info@metec-egypt.com. We will reply within a reasonable time.

9. Children

This website is intended for businesses and professionals. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

11. Contact

The Egyptian International Company for Metal Technology and Advanced Industries (METEC), Plot 145, Industrial Zone A6, South Gomrokia, 10th of Ramadan City 44466, Egypt. Email: info@metec-egypt.com.